Culture within any organization is a critical component for success. The culture of 1-800-PLUMBER is rooted in values and the implementation of these values. We strive to create an environment for those within the 1-800-PLUMBER organization to be able to hold their head high and proudly say they are with 1-800-PLUMBER. One key element to this is that we strive to function as a team. As with any strong team, everyone must be a contributing member of the team. A strong team must also be focused on the same goal. With everyone contributing to a common goal, it creates a culture that many want to be a part of. A culture built on strong values also creates an environment that individuals are excited to be a part of. Your technicians will be able to rest easy at night, knowing they treated each one of their customers with honesty and integrity.
Another way 1-800-PLUMBER easily sets itself apart is simply the brand itself, 1-800-PLUMBER. Not only does the 1-800-PLUMBER brand allow you to immediately identify what service is being offered, the brand also is the primary way for the customers to reach each franchise location. 1-800-PLUMBER is the name, the number, and the website. There are very few brands across any industry that maintains those characteristics and there is no brand in the plumbing industry with these characteristics.
1-800-PLUMBER also has industry leading proprietary for you to easily and effectively run your business. Of course, this software covers the basics, such as dispatching and a fully integrated customer management system. It also offers mobile dispatching and invoicing. All jobs are dispatched to the technician’s tablet and he is able to estimate or invoice right there with the customer. The days of hand writing invoices are long behind us.
In addition to these great features, it has a fully integrated management system. How can you effectively run your business if you don’t know your numbers? You can’t! The 1-800-PLUMBER software provides you, the owner, and your management team real time numbers so you can make the right decisions.
The 1-800-PLUMBER System is a proven system that, when implemented properly, is productive and effective. It is designed to set up you, as the owner, for success. This system covers every aspect of your business giving you the tools that are necessary to take your business to the next level. It also is a system that your customers will love. A happy customer is a profitable customer. This is because a happy customer will continue to come back for repeat business and they are willing to refer you to their friends and neighbors. This is another key element of the 1-800-PLUMBER system.