1-800-PLUMBER is about many things, but above all else, it is about honesty and integrity. Honesty and integrity are the fabric of our company and will be carried out through the brand. Unfortunately, these are qualities that are becoming hard to find. As you can see below, our mission is to bring this back into the industry through each customer interaction we have. We, at 1-800-PLUMBER, will always tell the truth, do what we say we will do, and never sell someone something they do not need. It’s that simple, but also that important. By treating our customers with these three basic principles, we are transforming the Plumbing and HVAC industry. 

1-800-PLUMBER will strive to become the highest quality brand in the industry through honesty and integrity, professionalism, and craftsmanship. We will achieve this by doing what we say we will do; always tell the truth; train our Team Members to always conduct themselves in a professional manner, and only utilize skilled craftsmen within the industry.

1-800-PLUMBER will be the strongest brand within the Plumbing and HVAC industry throughout the United States, through customer satisfaction, while becoming the most unforgettable brand. This strength will come through finding the right Franchise Owners who understand and implement the standards of the brand.

Quality

Quality Technicians are highly trained professionals.

Utilize the latest technology in the industry to ensure the job is done right.

Value

Prices by the job, not by the hour.

There are no additional charges for nights, weekends, or holidays.

Ensures that we leave the serviced area clean and orderly.

Convenience

Works nights and weekends.

Committed to arriving on time.

Calls the client to confirm the arrival time.

Makes the booking process easy for the customer.

Always available - 24/7.

Integrity

Delivers on promises.

There are no price surprises at the end of a job.

All work is guaranteed.

Always professional and efficient.

Will never sell a customer something that is not needed.