1-800-PLUMBER is about many things, but above all else, it is about honesty and integrity. Honesty and integrity are the fabric of our company and will be carried out through the brand. Unfortunately, these are qualities that are becoming hard to find. As you can see below, our mission is to bring this back into the industry through each customer interaction we have. We, at 1-800-PLUMBER, will always tell the truth, do what we say we will do, and never sell someone something they do not need. It’s that simple, but also that important. By treating our customers with these three basic principles, we are transforming the Plumbing and HVAC industry.
1-800-PLUMBER will strive to become the highest quality brand in the industry through honesty and integrity, professionalism, and craftsmanship. We will achieve this by doing what we say we will do; always tell the truth; train our Team Members to always conduct themselves in a professional manner, and only utilize skilled craftsmen within the industry.
1-800-PLUMBER will be the strongest brand within the Plumbing and HVAC industry throughout the United States, through customer satisfaction, while becoming the most unforgettable brand. This strength will come through finding the right Franchise Owners who understand and implement the standards of the brand.